Mutemix Terms of Use

These terms are the agreement between you and us for the Mutemix app for Android and the website mutemix.com. Nothing in them limits the rights you have as a consumer under the law of your country.

1. Who provides Mutemix

The provider of Mutemix is named in the privacy policy: mutemix.com/privacy/#who-we-are. Email: support@mutemix.com. Google Play shows the seller details required by law under "App support" on the Mutemix page.

2. What Mutemix does

Mutemix splits an audio or video file that you choose on your phone into four parts (vocals, drums, bass and other), lets you mix them, and saves the result as a new file on your phone. Splitting happens on your phone, and your songs are never uploaded to us. Mutemix contains no music, and we do not host anything you create.

3. Your licence to use the app

We grant you a personal, non-exclusive, non-transferable licence to install and use Mutemix on phones you own or control, under these terms. You may not:

• copy, sell, rent or redistribute the app, or publish modified versions of it;
• bypass Pro, the ads or any protection in the app;
• reverse-engineer or decompile the app, except where the law allows it.

Open-source components of the app keep their own licences (About > Licences), which take precedence for those components. You may read and link to the website, but you may not copy its design or text.

4. Your music, your responsibility

• Only split and edit music you own or have the right to use. Mutemix is intended for personal use, such as practice, karaoke and learning.
• Publishing or selling edits of other people's songs may require permission from the rights holders. You are responsible for what you do with the files you save and share.
• Do not use Mutemix to infringe other people's rights, to remove watermarks or copy protection, or to present your files as official or licensed versions.
• We claim no rights in your files. What you create is yours, to the extent the rights in the original music allow.
• Files you save contain a small invisible note stating that they were made with a sound-splitting model. Please do not remove it. The note contains no personal data: mutemix.com/check-a-file
• If you break the rules in this section through your own fault, you are liable under the law for the harm this causes us, for example if rights holders make claims against us because of files you created with Mutemix. You are liable only for harm you caused, and in proportion to your share of the fault.

5. What to expect from the results

Splitting is an estimate, so results vary from song to song: a part may keep traces of another part (often reverb, backing vocals or effects). The tempo (BPM) is also an estimate. We do not guarantee a perfect separation of every song. We do promise that the app works as described in the store listing and in the app. If it does not, tell us and we will fix it or, for Pro, refund it (section 6). Your legal rights for faulty digital content always apply.

6. Pro

• Pro is a one-time purchase, not a subscription. You buy it through Google Play, which shows the price including taxes before you pay. Google's terms apply to the payment.
• The Pro screen and the store listing show what Pro includes. Pro removes all ads.
• Pro is linked to the Google account you bought it with. On a new phone, use About > Restore purchase with the same account.
• Right of withdrawal (EU and UK): if Google Play asks you at checkout to agree that Pro is delivered immediately and that you therefore lose the legal 14-day right of withdrawal, and you agree, that right ends when Pro is delivered. If Google Play does not ask, you keep the legal right.

Refunds for Pro

• Within 14 days of buying Pro, email support@mutemix.com with the order number from Google's receipt (it starts with "GPA."). We refund the full price through Google Play, and Pro is turned off on that Google account. One refund per Google account. This limit applies only to this voluntary promise, never to your legal rights.
• Within 48 hours, you can also ask Google directly, in your Google Play order history.
• After 14 days, if Pro does not work as described, we fix it or refund it.
• This refund promise is in addition to your legal rights.

7. Ads

The free version shows ads from Google AdMob. In the EU, the UK and Switzerland, you can change your ad consent at any time in About > Privacy choices. Pro removes all ads.

8. Privacy

The privacy policy (also in About > Privacy policy) explains what data is used, by whom and why.

9. Age

Mutemix is not intended for children under 13. If you are under 18 (or under the age of majority where you live), ask a parent or guardian before you buy Pro or answer Google's consent message.

10. Updates and changes to the app

We provide the updates needed to keep the app working and secure, as the law requires. We may also change the app for a valid reason: to comply with the law or a decision of a court or authority, to fix a security problem or bug, to keep it working with new versions of Android or Google Play, to adapt it when a Google service it uses changes or ends, or to add or improve features. A change costs you nothing extra, and we describe it clearly in the update notes.

If you bought Pro: if a change makes your access to or use of Pro worse, more than a little, we tell you in advance, on a durable medium (in a form you can keep), what changes, when, and that you may end the agreement. You may then end the agreement free of charge within 30 days after you receive that notice or after the change is made, whichever is later. We then refund the price you paid for Pro, and Pro is turned off on that Google account. You do not have this right if we let you keep using Pro without the change, at no extra cost.

11. Liability

• As the law requires, we are fully liable for harm we cause intentionally or through gross negligence, for death or personal injury, and under your rights as a consumer (including if the app or Pro is faulty). Nothing in these terms limits this.
• Beyond that, we are not liable for:
  • how you use files you create, or claims by others arising from that use (section 4);
  • other apps or platforms you share files with;
  • loss of songs or files kept only inside the app, for example after you uninstall it or clear its storage. Mutemix never changes your original file, so keep your own copies;
  • problems caused by your phone, Android or Google services.
• For other harm caused by slight negligence, we are liable only for typical harm that we could foresee when you started using the app.

12. Ending the agreement

You can stop using Mutemix at any time by uninstalling it. We may end your licence if you seriously breach these terms (for example, by cracking Pro or distributing the app). Sections 4, 11 and 14 continue to apply after the agreement ends.

We may stop offering Mutemix, or its free version, at any time. A copy that is already installed keeps working, with Pro if you bought it, as far as Android and Google Play allow. This does not affect our legal duties, such as providing the updates the law requires.

13. Changes to these terms

We may change these terms for a valid reason: a change in the law or a decision of a court or authority, a change in Google Play's rules or in a Google service the app uses, a security need, a new or changed feature, or to make them clearer. We publish the new version at mutemix.com/terms with a new date and mention it in the app's update notes. Changes that are to your disadvantage take effect no earlier than 30 days after publication, unless the law or a security problem requires a faster change, and we also tell you about them in the app before they take effect. From the date a change takes effect, the new version applies to everyone who uses Mutemix.

If you do not agree with a change, you can end the agreement at any time by uninstalling the app. If the change is to your disadvantage more than a little and you bought Pro, you may end the agreement within 30 days after the change takes effect: email support@mutemix.com with the order number. We then refund the price you paid for Pro, and Pro is turned off on that Google account.

14. Governing law and complaints

• These terms are governed by Croatian law. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you can bring a claim before the courts of that country.
• Complaints: email support@mutemix.com with "Complaint" in the subject line, or send a letter to the postal address shown under "App support" on the Mutemix page on Google Play. We confirm without delay that your complaint has arrived and reply in writing within 15 days, stating clearly whether we accept it.

15. Copyright notices

If you believe that something we published, or the app itself, infringes your rights, email support@mutemix.com with "Copyright" in the subject line. Include your name and contact details (and whom you act for), the work, exactly where the problem is, why it infringes, and a statement that this information is correct and that you hold the rights or may act for the rights holder. We reply promptly.

16. General

• If any part of these terms is invalid, the rest still applies.
• We may transfer this agreement to a new provider of Mutemix, if this does not reduce your rights under it. We tell you about the transfer in the app, and the privacy policy then names the new provider.
• These terms are available in English and Croatian (and section 6 in Portuguese).
• To report a security problem, see mutemix.com/security.